Returns & Exchanges

At Rookie Kids, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether it is a sizing issue or a change of heart, we are here to ensure your shopping experience is as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unwashed and unworn clothing into the original shipping bag or a sturdy box, ensuring all original retail tags are still attached.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and secure it firmly to the outside of your return package, covering any old shipping barcodes.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.